About Us
Welcome to E Pet Store, your trusted online destination for quality pet products across the United States. Proudly operated by SHEIRRA LLC, we are committed to providing safe, reliable, and affordable pet essentials - delivered to your door with care.
Our Mission
At E Pet Store, our mission is simple:
To make pet care easier, more accessible, and more dependable for every pet parent.
Whether you're shopping for collars, harnesses, leashes, grooming accessories, or daily essentials, we carefully source products that support your pet’s comfort, safety, and happiness.
Why Shop With Us?
Fast & Reliable Order Processing
All orders are processed within 24 hours, Monday through Friday.
Orders placed after 2:00 PM Eastern Time are processed the next business day.
U.S.-Based Customer Support
Our team is available Mon–Fri, 9:00 AM to 5:00 PM EST to assist with any questions related to your order, returns, or product details.
Transparent Policies
We proudly follow clear and honest business practices, including:
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Easy to understand shipping policies
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A structured return & refund process
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Secure checkout and data protection
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Accurate product descriptions and pricing
Our Commitment to You
Your trust matters to us. From the moment you place an order to the moment it arrives at your door, our goal is to deliver a smooth and reliable shopping experience.
Whether you’re shopping for your dog’s comfort, training, or everyday walks, E Pet Store is here to support you — responsibly and professionally.
Get in Touch:
Have questions or need assistance?
Trading Name: E Pet Store (operated by Sheirra LLC)
Email: sales@epetstoreus.com
Business Address: 3917 Susanna Rd, Randallstown, MD 21133
Phone: +1 (443) 463-5369
Business Registration Number: W26290924
Mon - Fri 9:00 AM to 5:00 PM (EST)
